Autonomy. Mastery. Purpose.
The Intrinsic Mind
in·trin·sic - /inˈtrinzik/ motivation: the internal drive for change.
We are a group of master-level licensed clinicians who provide quality mental health care. You will find a combination of therapy approaches and we will help you tap into the intrinsic motivations for change allowing for unlimited growth and opportunity within yourself.
Our services
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Adult Therapy
helping individuals navigate and overcome emotional, psychological, and behavioral challenges.
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Adolescence
focus is on developing coping strategies, improving communication, and exploring identity and self-esteem issues.
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Children
helping children ages 4- 11 process emotions, deal with challenges, and develop healthier ways to cope with stress, trauma, or behavioral issues.
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Parent Therapy
parents learn to understand their child's behavior, establish consistent discipline strategies, and foster emotional resilience.
Meet our team
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Cynthia Sierra, LPC
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Tymme Reyes-McCallister, LPC
Providing you with a safe space to relax
All your appointments will take place in our soothing office environment with fully private rooms, complimentary snacks, coffee and water, and individualized care.
In-person and remote options
Our office is conveniently located in League City, TX. Can’t make it into the office? No worries – we’ve got you covered with teletherapy.
FAQs
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We take many insurances and all billing is done through Headway, an online billing platform.
Check your benefits here:
For Cynthia: https://care.headway.co/providers/cynthia-sierra
For Tymme: https://care.headway.co/providers/tymme-reyes-mccallister
Here are some most common plans:
Cigna
Aetna
United Healthcare Oxford
Oscar
BlueCross and BlueShield
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For out of network benefits, we have partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions. It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
See if you qualify: https://mentaya.co/checkbenefits/QSK1cBpawL3dLrTPG8wn Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.
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The rate for a 50 minute session is $135. There is a sliding scale for those who qualify.
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We have a variety of treatment modalities our clinicians use, including Mindful Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, ACT, crisis assessment, trauma informed techniques, play therapy and parenting education and a continual effort to develop professionally.
With children and families, the best course of treatment includes open dialogue between parents and children. While maintaining confidentiality is important, it is imperative that the lines of communication remain open with total family involvement through the process.
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The Intrinsic Mind Counseling Services
This page is provided in accordance with Texas House Bill No. 4224, which requires health care providers to make consumer information easily accessible regarding health records, licensing, and complaint procedures.
What is Texas House Bill No. 4224?
Texas H.B. 4224 is a state law that promotes transparency in health care services. It requires counseling practices to publicly post information explaining how clients may:
Request access to their health records
Contact the appropriate licensing authority
File a consumer or regulatory complaint
How do I request a copy of my counseling records from The Intrinsic Mind?
Clients may request access to their counseling records by submitting a written request.
Please include:
Your full legal name (and any previous name used during services)
Date of birth
The specific records requested or date range
Your preferred delivery method (secure portal, encrypted email, or mail)
Your signature and date
Submit record requests via:
Email: admin@theintrinsicmind.com
Mail: 127 Wesley Dr. League City, TX 77573
For privacy and security, identity verification may be required prior to release.
What types of records can I access?
Clients may request records that are part of the designated clinical record, including intake documentation, treatment plans, progress notes, and billing records, as permitted by Texas and federal law.
Certain information, such as psychotherapy notes maintained separately, may be limited or excluded in accordance with legal and ethical guidelines.
How long does it take to receive my records?
Records are provided within the timeframes required by Texas and federal law. If any fees apply (such as copying or mailing costs), you will be notified in advance.
Who regulates licensed professional counselors (LPCs) in Texas?
Licensed Professional Counselors in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).
BHEC Contact Information
Website: https://bhec.texas.gov
File a Complaint: https://bhec.texas.gov/discipline-and-complaints/index.html
Phone: (512) 305-7700
Toll-Free Complaint Line: (800) 821-3205
Address:
Texas Behavioral Health Executive Council
1801 Congress Ave., Suite 7.300
Austin, TX 78701
How do I file a complaint against a licensed professional counselor?
If you have a concern regarding professional conduct or ethical standards, you may file a complaint with the Texas Behavioral Health Executive Council.
➡ BHEC Complaint Page:
https://bhec.texas.gov/discipline-and-complaints/index.htmlHow do I file a consumer complaint in Texas?
You may submit a consumer complaint through the Texas Office of the Attorney General – Consumer Protection Division.
➡ Texas Attorney General – Consumer Complaint Form:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaintCan I submit a complaint to Texas Health and Human Services?
Yes. Complaints related to health care services may also be submitted to the Texas Health and Human Services Commission (HHSC).
HHSC Complaint Contact Information
Online Complaint Form: https://www.hhs.texas.gov/providers/health-care-facilities-regulation/file-a-complaint
Phone: 888-973-0022
Mail:
Health and Human Services Commission
Complaint and Incident Intake
Mail Code E-249
P.O. Box 149030
Austin, TX 78714-9030
What information should I include when filing a complaint?
When submitting a complaint, it is helpful to include:
Dates of services
Names of individuals involved
A clear description of the concern
Copies of relevant documentation, if available
Who can I contact with questions about this page or record requests?
For questions related to this notice or to request records, please contact:
The Intrinsic Mind
Phone: 832-736-7376
Email: admin@theintrinsicmind.com
This notice is provided in compliance with Texas House Bill No. 4224 and applicable state and federal regulations.

